Shipping Policy
Thank you for shopping with us. Below you will find all details regarding processing times, shipping times, and delivery information.
1. Order Processing Time
All orders are processed within 1–3 business days. During busy seasons or sales, processing may take slightly longer. We do not ship on weekends or public holidays.
2. Shipping Times
Estimated delivery times:
- USA: 6–12 business days
- UK & Europe: 7–14 business days
- Australia & New Zealand: 6–12 business days
- Canada: 8–15 business days
- Rest of World: 10–20 business days
These times are estimates only and may vary due to customs, weather, or courier delays.
3. Shipping Costs
Shipping fees are calculated at checkout based on your location and order size. In some cases, we may offer free shipping promotions.
4. Tracking Information
Once your order ships, you will receive a tracking number by email within 24–48 hours. If tracking does not update immediately, please allow time for the courier to scan the package.
5. Incorrect Address
Customers are responsible for providing a correct shipping address. We cannot replace or refund orders shipped to an incorrect address provided by the customer.
6. Lost or Delayed Packages
We are not responsible for delays caused by customs or courier issues. If your package is marked delivered but you did not receive it, please contact your local courier first. If unresolved, feel free to reach out to us for assistance.
7. Customs & Import Charges
Depending on your country, customs fees or import taxes may apply. These charges are the customer’s responsibility.
8. Contact
If you have questions about your order or shipping, please contact us at: support@example.com
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